What should we do when error PG2 occurs? | Shihlin Electric

PG2: PG card feedback error PG detection frequency is 0 and exceeds P.352 setting time. 1. Please check whether the encoder wiring is correct, power and signal lines. 2. Please check whether the connection between the encoder and the motor is loose. 3. Please check whether the motor is running normally or being blocked. 4. Please check whether the P.352 setting value is too small, and extend it appropriately. Find quick answers in the Shihlin Electric FAQ—selection, wiring and troubleshooting for circuit breakers, magnetic contactors, AC drives, servo, HMI and PLC control.

FAQ: What should we do when error PG2 occurs?

Shihlin Electric FAQ: Selection, Wiring & Troubleshooting

What should we do when error PG2 occurs?

PG2: PG card feedback error
PG detection frequency is 0 and exceeds P.352 setting time.
1. Please check whether the encoder wiring is correct, power and signal lines.
2. Please check whether the connection between the encoder and the motor is loose.
3. Please check whether the motor is running normally or being blocked.
4. Please check whether the P.352 setting value is too small, and extend it appropriately.

What should we do when error PG2 occurs? | Shihlin Electric

The Shihlin Electric Company Profile introduces a Taiwan-based manufacturer with 70+ years of engineering experience supporting low-voltage power distribution and motor control for industrial customers.

Our scope covers circuit breakers, switchgear and power distribution systems, magnetic switches and magnetic contactors—plus factory automation solutions including inverters, AC drives, servo motors and drives, HMI, controllers, PLC and system integration.

With long-term OEM/ODM collaboration and a growing global network, Shihlin Electric helps you standardize components, reduce downtime, and move from product selection to commissioning with practical technical support.